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Mail order service


Senteurs d'Ailleurs can ship your orders within Belgium and within the European Union


 
 


DELIVERY  PRICES

 
 
 
Belgium

   Purchases under 100 € Â²   

   Purchases of 100 € and over Â²   

8 €

FREE OF CHARGE


 
 
Luxemburg, The Netherlands, Germany
 
 

   Purchases under 100 € Â³   

   Purchases of 100 € and over Â³   

9 €

FREE OF CHARGE


 
 

 
 
 
France*, Great Britain*, Denmark**, Austria
 
   Purchases under 200 € Â³   
   Purchases of 200 € and over Â³  
16 €

FREE OF CHARGE

 
 
 
 
 
Other European Union countries : ask us for details
 
IMPORTANT : At the moment, we are only able to deliver within the European Union
 
* mainland
**excl. Faroë islands and Greenland
² max. 32kg
³ max. 5kg
 




HOW TO PLACE YOUR ORDER

  • Click on the Price list feature for prices of the products which you require

Send us your order by e-mail, stating the delivery address, to sales@senteursdailleurs.com

Note: we can deliver to your work address if this is more convenient for you

We will send you the total cost of your order and your Order registration number (wich is imperative in order to be able to make your payment)
 
 
  • Once you have received your order registration number, you may then proceed with your payment
By credit card
We can only accept Visa or Eurocard/Mastercard cards emitted within the European Union
Surf to the Payment section of our website where you can proceed with your payment on our secured page
 
 
By Bancontact / Mistercash
For further information on this new way to pay for your order, please click here (in French)
Surf to the Payment section of our website where you can proceed with your payment on our secured page


By bank transfer
Don't forget to quote your order registration number when making any transfer

From Belgium: Senteurs d'Ailleurs SPRL, account number : 363-0198996-89
From outside Belgium : IBAN: BE45 3630 1989 9689 – BIC code: BBRUBEBB
Account Holder :  Senteurs d’Ailleurs SPRL
                          Avenue Louise, 94
                          B-1050 Bruxelles
                          Belgium
 
 
  • Shipments will be sent out twice a week, after preparation of your order.
Orders paid for by credit card will be shipped following firm confirmation of payment by our banking organisation, which may take a few days, following technical validation of the payment through our website.
 
Average delivery time (in working days)
(D=date sent)
 
Belgium, Luxemburg, The Netherlands : D+1
Germany : D+1 or 2
France, Austria : D+2
Great Britain, Denmark : D+2 or 3
Other European Union countries : ask us for details
You will be notified by e-mail when your order has been shipped.
 
Shipping is carried out by GLS courier service. You will need to sign for reception of your package on arrival. In case of absence, there will be a second delivery of the package on the following working day. After the second free delivery, any further delivery will be charged at the current rates.
  
 
 
Do not hesitate to contact us for any further information or enquiries